Burchda provides 2-year free diagnostic and maintenance services for customers.
Ship within 24 hours and arrive within 2-5 working days.
Any quality problems within 30 days, free return within 48 hours.
Q1: How long does it take to receive the placed order?
A: Delivery Time: EU orders typically arrive in 7–10 days (shipped from our Poland warehouse). UK orders usually take 25–35 days (shipped from China).
Orders are typically processed within 1–3 business days. If your order is in stock and you haven’t received a tracking number after 3 business days, please contact our after-sales service team for assistance.
Q2: Can I change my order afterwards?
A: Before your order is shipped, you can request changes via phone or email. Once the order has been shipped, we can no longer modify it. Please double-check your address and selected products before placing your order.
If you need to exchange the product after receiving it, we’re happy to help as long as the packaging is intact. Please note that additional shipping charges may apply.
Q3: How can I find spare parts that fit my e-bike drive?
A: You can find compatible spare parts in our store. We offer a wide range of high-quality components specifically designed for our e-bike models.
Q4: How much does the battery weigh, and is it easily removable?
A: The battery weighs about 4.7 kg and is easily removable. It can be charged either on the bike (via the frame charging port) or separately after removal. Full charging takes 4–6 hours.
Q5: Are any of the following features available?
– Close throttle
– Change kilometers to miles (or miles to kilometers)
– Set speed limit to 25 km/h
A: Yes, all of these features are supported and can be configured through the LCD display settings.
The dual-crown front fork elevates this bicycle to competitive levels! Beneath its sleek exterior, the extra-long suspension fork delivers a top-tier comfort experience, taking your riding to an entirely new level. Conquer every bump and jump with ease as the sturdy frame and dual suspension system keep you in control.
160mm hydraulic disc brakes engineered for maximum stopping power, these brakes ensure exceptional control and safety on any terrain. Reliable braking is essential Whether navigating steep descents or cruising through urban streets because it helps you stop on a dime.
Stay informed and in control with the intelligent LCD display. It shows real-time riding data including speed, battery level, power output, pedal assist level, mileage, and error codes. Easily adjust assist levels, monitor performance, and enjoy a smarter, safer ride at your fingertips — day or night, thanks to the backlit screen.
This bike has five gears: 1st gear at 9 mph, 2nd gear at 12 mph, 3rd gear at 18 mph, 4th gear at 22 mph, and 5th gear at 28 mph.
8.5lbs
Yes, there is a charging port on the frame and it supports 3A fast charging.