Burchda provides 2-year free diagnostic and maintenance services for customers.
Ship within 24 hours and arrive within 2-5 working days.
Any quality problems within 30 days, free return within 48 hours.
Single Motor Version
Q1: How long does it take to receive the placed order?
A: Delivery Time: EU orders typically arrive in 7–10 days, shipped from our Poland warehouse. UK orders take around 25–35 days, shipped from our China warehouse.
Orders are usually processed within 1–3 business days. If your order is in stock and you haven’t received a tracking number after 3 business days, please contact our after-sales service team for tracking information.
Q2: Can I change my order afterwards?
A: Before your order is shipped, you can contact us via phone or email to request changes.
However, once the order has been shipped, we’re unable to modify the details. Please double-check your address and order items before confirming. If you wish to exchange the product after receiving it, we’re happy to help as long as the packaging remains intact. Please note that return shipping costs may apply.
Q3: How can I find spare parts that fit my e-bike drive?
A: You can find compatible spare parts directly from our store. We offer a variety of high-quality components specifically designed for our e-bike models.
Q4: How much does the battery weigh, and is it easily removable?
A: The battery weighs approximately 4.7 kg and is easy to remove. It can be charged while on the bike using the charging port on the frame or separately after removal. A full charge takes 4–6 hours.
Q5: Are any of the following features available?
– Close throttle
– Switch between kilometers and miles
– Set speed limit to 25 km/h
A: Yes, our e-bikes support all of the above features, and they can be easily configured through the LCD display settings.
180mm hydraulic disc brakes engineered for maximum stopping power, these brakes ensure exceptional control and safety on any terrain. Reliable braking is essential Whether navigating steep descents or cruising through urban streets because it helps you stop on a dime.
Designed for maximum visibility and ease of use. Monitor your real-time speed, remaining battery level, total distance, and selected riding mode at a glance. Equipped with a backlit interface, it's perfectly readable both day and night. Whether you're commuting through the city or adventuring off-road, this display keeps you informed and empowered throughout your ride.
Crafted with a sleek imitation carbon fiber finish, this frame combines the stylish look of high-end carbon with the strength and durability of aluminum alloy. Enjoy lightweight performance, modern aesthetics, and a design built to last.
This e-bike features a 5-level speed system for versatile riding:
12KG
Yes, there is a charging port on the frame and it supports 3A fast charging.